We have used these guys twice now and been impressed both times. First time I needed some modifications done to my guttering and downpipes. They were really helpful in suggesting how to fix the issues and did a good job. The second time I was half way through a DIY when I run into issues (not caused by me :D). They came out the next day and were helpful in sorting out the problem and then helped me out to finish the DIY project as well. Will use again and recommend to others as well.